Use Cases | Jobwall - Solutions for Every Recruitment Team

Recruitment Agency

Multi-Consultant Agency Operations

Thames Recruitment is a 5-person London-based agency specializing in tech placements. They manage 40-60 active roles across multiple clients, with each consultant handling 8-12 roles simultaneously.

Challenges

×Lost placements due to delayed follow-ups (2-3 per month averaging £12k each)
×No visibility into which consultant owns which role
×Clients slipping through cracks when consultants take holidays
×Manual tracking in spreadsheets leading to data inconsistencies
×No way to measure pipeline velocity or identify bottlenecks
×Difficulty forecasting monthly revenue with scattered role data

Solution

Thames Recruitment implemented Jobwall's Agency tier with team collaboration features, giving all 5 consultants access to a unified pipeline dashboard.

→All consultants add roles to shared Kanban board with ownership tags
→SLA rules set to 72 hours per stage with automated urgent action alerts
→Team analytics dashboard shows individual and agency-wide metrics
→Role assignment feature ensures clear ownership and accountability
→Mobile access allows consultants to update pipeline on client visits

Results Achieved

£96,000 annual savings (from 12 lost placements reduced to 2)
95% pipeline visibility (up from 30%)
40% productivity increase with automated task management
Team revenue forecasting accuracy improved to 85%
Client satisfaction scores increased by 35% due to faster response times

Key Features Used

Team Collaboration with role assignmentUnified Agency DashboardReal-time pipeline updatesTeam performance analyticsMobile access for remote workRole-based permissions (admin vs member)

Perfect for agencies with 2-10 consultants managing 20+ roles monthly

In-House Recruitment Team

Corporate Talent Acquisition

A fast-growing SaaS company has an internal recruitment team of 3 people hiring across engineering, sales, and operations. They manage 15-25 open roles at any time with an annual hiring target of 50 employees.

Challenges

×Lack of structured process leading to inconsistent candidate experience
×Hiring managers asking "where are we with role X?" daily
×No centralized view of hiring pipeline health
×Difficulty tracking time-to-hire and stage durations
×Interview scheduling chaos with no task management
×Executive team requesting hiring reports requiring manual compilation

Solution

The company adopted Jobwall's Professional tier for each recruiter, then upgraded to Agency tier for unified team visibility when they saw the value.

→Customized pipeline stages to match their hiring process (Applied → Phone Screen → Tech Interview → Culture Fit → Offer → Hired)
→Set SLA limits per stage aligned with their 30-day time-to-hire goal
→Created automated tasks for interview scheduling and follow-ups
→Weekly exports to Google Sheets for executive reporting
→Integrated analytics dashboard into Monday hiring review meetings

Results Achieved

Time-to-hire reduced from 45 days to 28 days average
Hiring manager satisfaction increased (NPS +42 points)
100% visibility into pipeline for all stakeholders
Reduced recruiter stress with automated reminders
Hit 52 hires (104% of annual target)
Executive reporting time reduced from 4 hours to 15 minutes weekly

Key Features Used

Customizable pipeline stagesSLA tracking aligned to hiring goalsAutomated task managementCSV export for reportingAnalytics dashboard for stakeholder updatesStage duration analysis

Ideal for in-house teams hiring 20+ people annually across multiple departments

Freelance Recruitment Consultant

Independent Consultant Workflow

Sarah is a freelance recruitment consultant specializing in finance placements. She works from home, managing 8-15 active roles for various clients on retained and contingent contracts.

Challenges

×Juggling multiple clients with different communication preferences
×Missing follow-up windows due to lack of structured reminders
×Difficulty remembering which client responds quickly vs slowly
×No clear view of which roles are most likely to close this month
×Manual tracking in notebooks leading to missed opportunities
×Client asking for progress updates requiring time to compile information

Solution

Sarah started with Jobwall's Professional tier (£149/month), treating it as her virtual assistant for pipeline management.

→Added all roles to Kanban board with priority levels (high/medium/low)
→Set custom SLA limits per client based on their typical response times
→Used client response learning feature to optimize follow-up timing
→Created manual tasks for client check-ins and candidate sourcing deadlines
→Set quarterly target of 10 placements to track progress toward income goals

Results Achieved

Increased placements from 8 to 12 per quarter (+50%)
£48,000 additional annual revenue (4 extra placements × £12k average)
Zero missed follow-ups in 6 months of use
Client reporting time reduced from 30 minutes to 5 minutes per client
Work-life balance improved with clear daily action list
Professional image boost when sharing pipeline screenshots with clients

Key Features Used

Individual Professional tierPriority indicators for role urgencyClient response learningQuarterly target trackingManual task creationMobile access for flexible working

Perfect for solo consultants managing 5-20 roles with quarterly placement targets

Boutique Specialist Agency

Niche Market Recruitment

A 2-person agency specializing exclusively in healthcare recruitment for private clinics. They manage 20-30 roles with long sales cycles (60-90 days average) and high-value placements (£15k-25k fees).

Challenges

×Long sales cycles making it hard to remember role history
×High-value placements requiring meticulous follow-up
×Client relationships dependent on responsive communication
×Difficulty tracking which roles are in danger of going cold
×No systematic approach to maintaining momentum across 60-90 day cycles
×Partner absences creating coverage gaps

Solution

Implemented Jobwall Agency tier with extended SLA limits (5 days per stage instead of 3) to match their longer sales cycles.

→Customized stage names to match healthcare recruitment process
→Added detailed notes feature to capture all client conversations
→Set up activity log to maintain complete role history
→Created recurring tasks for monthly client touchpoints
→Used analytics to identify which stage causes most delays

Results Achieved

Zero lost placements in 9 months (previously 1-2 per quarter)
£60,000 annual revenue protection (3 placements × £20k average)
Client retention rate improved to 95%
Average placement cycle reduced from 85 days to 72 days
Seamless coverage when partners take leave
Professionalism boost with comprehensive role documentation

Key Features Used

Customizable SLA limitsNotes and activity logsTeam collaboration for coverageStage duration analyticsRecurring task creationClient response tracking

Ideal for specialist agencies with complex, high-value placements requiring detailed tracking

High-Volume Agency

Volume Recruitment Operations

A 10-consultant agency managing 150+ active roles across retail, hospitality, and logistics. They focus on speed and volume with an average placement fee of £3k-5k.

Challenges

×Overwhelming volume making it impossible to track all roles manually
×Fast-moving market requiring rapid response to client needs
×Difficulty identifying which consultants are most productive
×No clear view of pipeline health across 150+ roles
×Bottlenecks forming in specific stages without visibility
×Competition from other agencies requiring faster placement velocity

Solution

Deployed Jobwall Agency tier with focus on analytics and urgent actions to maintain velocity across high volume.

→All 10 consultants trained on unified pipeline system
→Aggressive SLA limits (48 hours per stage) to maintain speed
→Weekly team meetings reviewing analytics dashboard
→Leaderboard feature creating friendly competition between consultants
→Bulk import of existing candidates via CSV on day one

Results Achieved

Placement velocity increased 25% (from 40 to 50 placements per month)
£600,000 additional annual revenue (120 extra placements × £5k average)
Time-to-placement reduced from 18 days to 14 days
Top consultant identified and promoted to team lead role
Bottleneck identified in "Client Review" stage, addressed with process change
Client NPS increased by 28 points due to faster service

Key Features Used

High-capacity Kanban board (150+ roles)Team performance leaderboardsAnalytics dashboard with bottleneck identificationCSV bulk importAggressive SLA alertsReal-time collaboration

Built for high-volume agencies managing 100+ roles with speed-focused operations

Real Recruitment Teams, Real Results

Solutions for Every Recruitment Scenario

Multi-Consultant Agency Operations

Challenges

Solution

Results Achieved

Key Features Used

Corporate Talent Acquisition

Challenges

Solution

Results Achieved

Key Features Used

Independent Consultant Workflow

Challenges

Solution

Results Achieved

Key Features Used

Niche Market Recruitment

Challenges

Solution

Results Achieved

Key Features Used

Volume Recruitment Operations

Challenges

Solution

Results Achieved

Key Features Used

Industry Context: Why Pipeline Visibility Matters

Which Use Case Matches Your Situation?